BIT’s Strategic Plan Overview

The Bureau of Information and Telecommunications (BIT) strives to partner and collaborate with clients in support of their missions through innovative information technology consulting, systems and solutions.  BIT is made up of the following divisions: Administration, Data Center, Development, Telecommunications and South Dakota Public Broadcasting (SDPB). Each division is committed to providing quality customer services to ensure the state’s I/T organization is responsive, reliable and well-aligned to support the business needs of the State of South Dakota.

BIT is working toward three common goals focused on intended outcomes/results. BIT’s Strategic Plan shapes and guides what BIT is, who we serve, what we do and why we do it, with a focus on the future.  Visit for a complete look at BIT’s strategic plan including the goals, strategies, tactics and projects that make it up.

The following are BIT’s Strategic Plan goals:

  1. Provide a Reliable, Secure and Modern Infrastructure.Provide a well-designed and architected, secure computing and communications environment to ensure optimal service delivery to our business partners. Architecture and process will be optimized to support agile and reliable computing and communication services.

    Technology assets must be high-performing and dependable to ensure services are available whenever needed. Centralization, standardization, and collaboration are vital to efficiently leverage investments. To maintain public trust, we must secure data and technology assets through leading security tools, policies, and practices.

  2. Deliver Valuable Services at Economical Costs.Develop innovative and cost-effective solutions through collaboration, cooperation, and in partnership with our clients. The solution sets include developing customized business solutions, efficient project management services and productive relationships with clients.

    “People should be online, not waiting in line.”

  3. Build and Retain a Highly Skilled Workforce. Improve the effectiveness, productivity and satisfaction of employees in order to attract (and retain) a highly qualified workforce to foster individual innovation and professional growth. Appropriate training and tools will be provided to enhance and improve career skills in the workforce.