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BIT Staff Assist at SkillsUSA

SkillsUSA is an industry sponsored organization to promote technical skills for high school and postsecondary/college students that will help them be successful in their chosen careers.  There are a multitude of competitions across diverse disciplines of study.  For a complete list of the competitions please visit: http://skillsusa.org/competitions/skillsusa-championships/contest-descriptions/.  This year’s SkillsUSA state competition was held in Watertown, SD at Lake Area Technical Institute (LATI).  BIT staff assisted as two of three judges for the Internetworking competition.

There were a total of six students competing in the Internetworking competition, two first year students and four second year students, all from LATI.  The competition challenged students in four distinct disciplines necessary for success in an Internetworking career: network cabling, configuring network devices for end-to-end connectivity, taking a call as a remote technical support agent (referred to as the TAC call), and an online multiple choice exam.

Wayne Wayt of the BIT Network Technologies team judged the network cabling portion.  Students were tasked with constructing three common types of network cabling used in industry in 30 minutes, and all cables needed to pass both visual and technical inspections.  Two of the six students managed to complete all three cables, but only one did so successfully.

Andy Ogan, also of Network Technologies, returned to judge his fifth SkillsUSA competition, participating in the TAC call as the frustrated end-user seeking assistance.  In ten minutes, students needed to listen to the user describe the issue within the network, look at the network documentation provided, and guide the user through a series of diagnostic tests and troubleshooting steps to resolve the issue.  Students were judged on not only their ability to solve the technical components of the challenge, but their customer service skills, speaking and listening skills, poise, and handling of the call.  Most students scored well in the customer service portion of the task, but only one student successfully solved the issue in the allotted time.

At the end of the competition, medalists were announced.  The final scores gave the Gold to Dylan Hanten, Silver to Eric Wise, and Bronze to Devin Bagaus.  Dylan will be traveling to Louisville, Kentucky to compete at the national level of SkillsUSA, and we wish him the best of luck.

BIT Employee Achieves Executive Master Degree

In 2010, Kari Stulken was among fifteen other executive staff selected to participate in the State of South Dakota’s Leadership Development Program Cohort #6.  Throughout each leadership program cohort, participants complete five graduate level courses to earn the South Dakota Government Leadership certificate through the University of South Dakota.  After earning her leadership certificate in 2011, Kari chose to continue on the path for a master’s degree.  This goal required an additional seven graduate level courses, lots of studying in the evenings, and several term papers.  The courses she took on her own were offered online through USD’s graduate school.  Others from BIT that have completed the program in the past include Tony Rae and Deanne Booth.

Kari obtained the Executive Master in Public Administration degree this month during the University of South Dakota’s winter commencement exercises.  Kari greatly appreciates all the support and encouragement her coworkers, family, and friends provided her during her journey to accomplish her goal.

Kari is the manager of the Project Management Office in Pierre. Her main duties include supervising the diverse staff assigned to the PMO team as well as managing select technology projects.

Additional Information:
Capital University Center has recently begun offering hybrid courses in Pierre for both the Executive Master in Public Administration and Master in Science Administrative Studies degrees.  Please contact the CUC at 773-2160 for more information.
http://www.usd.edu/arts-and-sciences/political-science/empa.cfm