In Case Your Phone Is Lost Or Stolen

Did you know approximately 2 million smartphones are stolen each year in the United States? If your mobile phone or tablet (State-issued or personal phone which accesses State data) is lost or stolen, please remember to immediately report the incident ...


Did you know approximately 2 million smartphones are stolen each year in the United States?

If your mobile phone or tablet (State-issued or personal phone which accesses State data) is lost or stolen, please remember to immediately report the incident to your management and the BIT Help Desk. BIT will disable the account and take whatever steps are available to protect State digital data.

By reporting the incident immediately, BIT can assist you with finding the device. If there is sensitive data, the agency can authorize BIT to wipe the state data from the device. Wiping the state data may seem drastic but it will only be done if authorized by the agency. Resetting the device reduces the risk of unauthorized access to your state email and possibly even personal data.
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